Starting a new business can be stressful enough without having to worry about legal matters. When it comes to forming a business entity, it is best to hire a well-known professional company to help make the process as smooth as possible.

Having helped over 20 million people, Rocket Lawyer is a legal services website whose goal is to provide legal assistance at an affordable cost to individuals and small businesses.

Rocket Lawyer can navigate you through legal terms, provide you with regulations for your state, and can even advise you on opening a business bank account and business credit card. Other services they provide include:

  • Reviewal of documents and contracts
  • Legal advice sessions
  • Create your LLC, corporation, or nonprofit

This review will discuss topics such as: which types of business entities this company is best for, services they offer, their prices, and whether or not they have a good reputation.

Interested in Rocket Lawyer?

About Rocket Lawyer

Since 2008, Rocket Lawyer has been providing affordable services to both families and start-up businesses. Rocket Lawyer offers services that include free legal documents, access to attorneys at deep discounts, and help with incorporating your small business.

They simplify things for you by doing all of the work. Tell them some information about your business, and they will take care of the rest. They will check your business name, file your paperwork, and follow up with your state about regulations.

Rocket Lawyer is also there for you even after you incorporate your business. They can create legal documents for your business, set you up with a local lawyer, or help your company stay compliant.

Structure Breakdown: Who is Rocket Lawyer Good For?

While legal advice is crucial when starting a new business, companies like Rocket Lawyer are not for every business. Below is an explanation for each entity and how Rocket Lawyer can help.

LLCs

Setting up your business as an LLC or Limited Liability Corporation protects your personal assets by separating them from your company. Rocket Lawyer simplifies things by handling the necessities for you. Here are some of the things Rocket lawyer can help you with.

  • Make an LLC operating agreement
  • Make a business plan
  • Keep things organized with a company worksheet
  • Ongoing legal and tax assistance

Rocket Lawyer has specialists on call to walk you through any scenario. Their specialists have years of experience and can answer even the toughest of questions.

Corporations

Rocket Lawyer is a good fit for all types of corporations (C corporations and S corporations) that need to incorporate and use a service like Rocket Lawyer to help them run their business.

Rocket Lawyer offers helpful corporation services such as:

  • Free incorporation filing
  • Registered agent services
  • Legal assistance from lawyers
  • Business plans

A huge advantage of using Rocket Lawyer is that they provide excellent legal help. Not only can they help you set up your corporation, but they can also assist you with the ongoing inevitable legal help you will need.

Partnerships

When a business is still trying to get its feet off the ground, the founders may prefer a general partnership over an LLC or corporation.

Rocket Lawyer can help you create a partnership agreement, a document that stands as proof of the partnership and acts as a set of principles for them to adhere to. Rocket Lawyer will make sure that your agreement contains all pertinent information, including:

  • Names of all partners
  • Partnership name and address
  • How profits are shared
  • Required contributions of partners and their deadline for contribution completion

Sole Proprietorships

If a sole proprietorship is something you are thinking about starting, Rocket Lawyer will explain the advantages and disadvantages and help you decide if it’s a good fit for you.

A sole proprietorship is one of the more popular methods because it is simple and financially easier to comprehend.

Rocket Lawyer can help with items such as filing taxes and how to set up a sole proprietorship. They can also provide useful documents such as business entity planning worksheets, single-member LLC operating agreements, and buy-sell agreements.

Non-Profits

The purpose of nonprofit organizations is usually to serve and support the community. The government provides tax advantages to help the organization flourish so it can keep benefiting the community.

After helping you incorporate your nonprofit, Rocket Lawyer can also come up with an outline for your company. Nonprofit bylaws require legal documents that provide the structure and layout of your organization. They are in charge of several things such as the number of meetings held, expectations of members, the voting and amendment processes, and more.

Rocket Lawyer Packages & Pricing

Rather than providing several different LLC formation packages to choose from, Rocket Lawyer offers only two options. Customers interested in creating an LLC via the internet can subscribe to the monthly legal services program or buy a one-time LLC formation.

Monthly Subscription - $39.99/month

The monthly subscription service provides new members with a free LLC formation service. Rocket Lawyer allows you to try out the subscription for seven days. After the trial is up, you will pay the monthly fee of $39.99, but you can cancel at any time.

While the monthly subscription and one-time service offer the same LLC formation services, the subscription packages differ in the other types of features you receive. For example, the monthly membership includes a 30-minute phone call with every new legal project and unlimited Q&A with an in-house attorney.

Services Included

Services included in the monthly subscription package include:

  • Access to create documents of all kinds
  • Ask an attorney any legal questions you may have
  • Receive a 30-minute consultation on any new project
  • Free incorporation filing
  • Attorney reviewal of documents

One-Time Incorporation Service - $99.99 + state fees

This one-time purchase is only for LLC formation. You will have to purchase a la carte for any other services needed.

Services Included

  • Preparing and filing your articles of organization
  • Rocket Lawyer will search your formation state’s database to make sure your preferred business name is available for use
  • 24/7 access to copies of your filed formation papers using Rocket Lawyer’s online platform
  • You will also receive hard copies of your completed articles of organization in addition to online access
  • Receive customer support via phone or email

Registered Agent Service - $149.99

Rocket Lawyer also offers a registered agent service for $149.99 for non-members. If you're a member using their monthly subscription, you get 25% off this service.

Free 7 Day Trial

Rocket Lawyer offers a free seven-day trial, so you can decide if it is a good fit for you. The free trial provides you with Rocket Lawyer’s essential services. However, if you do not cancel the subscription after the last day, you will be automatically enrolled in the monthly subscription for $39.99 a month.

Features of the Free Trial Include:

  • Access to numerous open contracts and templates for legal documents
  • Can have one form from their premium library
  • Ask a lawyer any questions for free

On-Call Attorney

Having access to an on-call attorney is one of the most significant advantages a business can have. A decent lawyer can cost approximately $300 an hour and up.

This on-call service is especially beneficial for those who don’t have much experience starting a business as you can ask unlimited questions by phone or online. Lawyer rates are already included in the monthly subscription, which is a huge money saver.

Overall Value vs. The Competition

If you need ongoing lawyer services, Rocket Lawyer is going to be a great option for you. They offer significant discounts on incorporation and registered agent services for members, so that is where the big value comes in for Rocket Lawyer vs. other incorporation services in the market.

Rocket Lawyer Document Management & Online Experience

Storing your documents online is an excellent paperless option that offers ease and convenience unless the business’s website is hard to navigate.

Luckily, Rocket Lawyer’s website is user-friendly and easy to understand. Subscribers gain access to Rocket Lawyer’s online portal, which provides cloud storage for keeping legal documents.

The website makes it easy to manage your business files and other legal documents. They even offer an electronic signature service so you can immediately create contracts for your business within minutes.

Rocket Lawyer Processing Time

While the time it takes to process your documents depends on the state you file in, you can expect it to take anywhere between three days and five weeks. Rocket Lawyer will give you an approximate turnaround time for your state on their website. You can also pay a $60 rush fee to expedite the process on their site, so you receive the documents back faster. This processing time is a little slower than the competition from what we've seen.

Rocket Lawyer Compliance & Track Record

Created in 2008, Rocket Lawyer is one of the most popular online legal services and has catered to more than 20 million clients.

Reliable third-party review sites show positive customer feedback. The reviews boast praises on ease of use of the website, access to comprehensive templates, and great follow-up communication.

Customers frequently mention how they feel safe and organized, knowing that Rocket Lawyer always has them in compliance, meet any state requirements, and more.

The Better Business Bureau gave Rocket Lawyer an A+ rating, while it received 4.25 out of 5 stars in customer ratings. The company received low reviews in 2019 and early 2020 due to issues with clients receiving the free seven-day trial charges. Rocket Lawyer has since fixed these issues, and the complaints stopped.

Rocket Lawyer Customer Service

Quality customer service can make or break a company, which is why it is so important for a service like this to have amazing communication. Rocket Lawyer’s team is available via phone, live chat, and email. They operate Monday - Friday from 9 am-9 pm ET.

The response time for customer support is quick, with some customers advising they waited less than a minute on the phone and received email responses within approximately 24 hours. Reviews raved about the customer service staff, calling them friendly and helpful.

The one downside mentioned was the live chat service. It wastes time by having you first type in some keywords regarding the problem and shows results in a FAQ typesetting. After searching for your answer, you can request live assistance if you still need help.

The Last Word: Is Rocket Lawyer Worth It?

Like any business, Rocket Lawyer has both its advantages and disadvantages.

On the plus side, they serve an unmatchable number of clients, making them one of the industry's most experienced companies. Also, they offer a 100% customer satisfaction guarantee if you reach out to them within 30 days of purchase. They have an amazing user-friendly portal and have received excellent feedback from their customers.

In our opinion, there is still some room for improvement. For example, if you're using Rocket Lawyer for its one-time LLC formation package, it is more expensive than other competitors on the market.

However, for businesses needing to create legal documents frequently and require recurring legal service help and LLC formation, Rocket Lawyer is a great option!


Filed under: Reviews

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